Mastering the Maze of Returns: The WMS vs. RMS Debate
Returns are an evergreen challenge for both retailers and 3PLs. Yet, many tools fall short when it comes to mitigating the impact of returns.
Returns avoidance is a short-sighted strategy for returns management. Transforming returns into revenue for 2024 is possible with these tactics and a thorough understanding of the state of the market.
Hosts Dan Coll and Ninaad Acharya sit down with Amena Ali, CEO of Optoro, to dive deep into the complexities of reverse logistics, including topics like: how to solve the mounting issues surrounding product returns, the environmental impact of unsustainable return practices, and the integration of AI and robotics in warehouses to optimize performance, profitability, and customer loyalty.