Tailor Made: How Retailers Can Leverage Personalization in the Returns Process
Traditionally, personalization has been reserved for the shopping experience and outbound fulfillment. In 2024 we see savvy retailers analyzing and investing in reverse logistics with the same mindset as outbound.
Returns avoidance is a short-sighted strategy for returns management. Transforming returns into revenue for 2024 is possible with these tactics and a thorough understanding of the state of the market.
We aggregated 15+ years of experience and conversations with retailers and reverse logistics experts to build the ultimate returns management system (RMS) RFP template, designed to help your team select the perfect returns software solution for your specific needs.