The Impact of COVID-19 on
Consumer Returns

A data report from Returnly and Optoro

The retail industry drastically changed in a few short weeks as stores closed and shoppers moved online. And just as buying habits have shifted, so have returns patterns. To help retailers prepare for what's to come, we teamed up with our partner Returnly, to collect and analyze data on shopping and returns trends during COVID-19.

In this data report, we explore:

  • The shifts in ecommerce sales by category
  • The changing landscape of retail returns
  • How retailers can adapt their returns strategies to save profitability in these unprecedented times

Download your copy to learn more.