Returns Unwrapped

Returns are more frequent and more fraudulent than ever before.

Gain valuable insights from both the shopper and retailer's perspectives this year to better understand evolving consumer behavior, and optimize your returns strategy to protect profits while enhancing loyalty. 

Access this annual data report to uncover:

• Why charging for all returns can be a gamble in the long run 🎲
• How bracketing and wardrobing have evolved over the last three years 😬
• What shoppers think is most frustrating about your return policy 👀
• Actionable ways to improve the customer returns experience 🛍️
• Best practices for implementing a win-win returns management plan that both delights shoppers and protects revenue 💪