In this webinar brought to you by Optoro and Returnalyze, we chatted with retail experts from Brooks Running and Hatch Collective (Pea in a Pod) to learn how the post-purchase experience impacts customer lifetime value.
We’ve looked at the post-purchase experience and our panelists shared their expertise on the impact that returns can make on customer loyalty and lifetime value.
Takeaways:
- Shifting the outmoded mindset of returns
- How a seamless returns process facilitates incremental purchases.
- Eliminate the friction and turn your returns into revenue today.
