Turn returns into profits

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Free up space to process more forward inventory by letting Optoro expedite returns processing using our proprietary machine learning and customizable business logic to understand demand for each returned item and route it to its most profitable channel. 

Accelerate speed to stock using our proven technology and a purpose-built warehouse to help prevent backlogs or out of stocks.

Add money to your bottom line by increasing efficiencies and opening the door to a range of resale, recommerce, and donation channels, including Optoro’s proprietary B2B channel. Customers using Optoro for returns add, on average, 10-35%+ in returns revenue.

Increase customer loyalty

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Make inventory available faster when you let the experts handle returns, leading to fewer out of stocks and happier customers.

Meet customer expectations by processing refunds and instant credits quickly, providing a better experience and a 2-3x repurchase rate.

Reduce operational costs

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Spend less time training warehouse associates on complex return processes when you leave it to Optoro to receive, disposition, and process inventory.

Reduce the time operators use to manage multiple vendor agreements by consolidating business rules all in one place with the Optoro platform.

Decrease operational touches and transportation costs. Optoro’s platform automates traditionally “messy” warehouse workflows and makes it simple for warehouse associates to follow, and on average use 40%+ less processing time.

Here’s how it works for American Eagle Outfitters

Want to see how to make returns more profitable for your business?