Here’s a crazy stat: 80% of shoppers say they’ve stopped shopping at a retailer because they changed their returns policy.
Customer loyalty is the name of the game, and by enhancing your returns strategy, you can sleep well at night knowing your shoppers will keep coming back for more—even after the holidays.
Learn more about:
- Strategies for managing the post-holiday returns surge
- How top retailers prepared their teams for Black Friday
- How to use data to refine your returns policy
- What retail trends to expect in 2025
