Take control of your returns management experience with a platform that spans the entire lifecycle — from return initiation to restock and resale.

Tech Stack

Use the tech stack you already love.

Optoro is system-agnostic, letting you control your tech stack destiny.

Optimize

Optimize the entire returns lifecycle.

Optoro’s platform spans the entire returns lifecycle versus cobbling together disparate tools.

Speed

Accelerate returns & exchanges.

Optoro speeds returns processing times — enhancing the cash-to-cash cycle and the customer experience.

Expertise

Leverage our returns expertise.

In addition to our team of experts, Optoro leads proprietary retail & returns research to help you get ahead of your customers’ expectations.

Why Choose Optoro?

  Returnly Loop Happy
Returns
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Risk-Free Instant Exchanges
Dedicated customer care
Ecommerce storefront agnostic
Real-time unit-level visibility into entire returns lifecycle
Fraud management (via business intelligence)
Return Drop-offs (no box or label needed)
Return Home Pick-ups (no box or label needed)
Advanced accounting & automation
Advanced portal configurability 
Advanced Analytics & Reporting
Meets Privacy & Compliance (SOC2) 
WCAG 2.1 AA conformant (VPAT)
End-to-end return management
 
Refund optionality (at pick-up or drop-off)

 

Seamless migration, in time for the holiday season.

  • Dedicated end-to-end migration support via our professional services experts
  • Extensive library of pre-built integrations (ecommerce storefronts, WMS, OMS, etc.)
  • API-first platform for system extensibility
  • Robust implementation framework to avoid missteps
  • Expedited implementation slots available in time for peak 

Optoro is offering free 20-minute consultations for Returnly customers until August 15th. Request yours today 👇

Fashion Retailer, Tuckernuck, Switches from Returnly to Optoro

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CSAT through fast refunds, easy exchanges, and package-free returns
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of returns resold and en route within 30 days of initiation
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to process returns for resale versus 30 days historically
TNUCK

Trusted by leading brands and retailers

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