Take control of your returns management experience with a platform that spans the entire lifecycle — from return initiation to restock and resale.
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Use the tech stack you already love.
Optoro is system-agnostic, letting you control your tech stack destiny.
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Optimize the entire returns lifecycle.
Optoro’s platform spans the entire returns lifecycle versus cobbling together disparate tools.
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Accelerate returns & exchanges.
Optoro speeds returns processing times — enhancing the cash-to-cash cycle and the customer experience.
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Leverage our returns expertise.
In addition to our team of experts, Optoro leads proprietary retail & returns research to help you get ahead of your customers’ expectations.
Why Choose Optoro?
Returnly | Loop | Happy Returns |
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Risk-Free Instant Exchanges
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Dedicated customer care
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Ecommerce storefront agnostic
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Real-time unit-level visibility into entire returns lifecycle
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Fraud management (via business intelligence)
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Return Drop-offs (no box or label needed)
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Return Home Pick-ups (no box or label needed)
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Advanced accounting & automation
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Advanced portal configurability
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Advanced Analytics & Reporting
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Meets Privacy & Compliance (SOC2)
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WCAG 2.1 AA conformant (VPAT)
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End-to-end return management
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Refund optionality (at pick-up or drop-off)
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Seamless migration, in time for the holiday season.
- Dedicated end-to-end migration support via our professional services experts
- Extensive library of pre-built integrations (ecommerce storefronts, WMS, OMS, etc.)
- API-first platform for system extensibility
- Robust implementation framework to avoid missteps
- Expedited implementation slots available in time for peak
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CSAT through fast refunds, easy exchanges, and package-free returns
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of returns resold and en route within 30 days of initiation
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to process returns for resale versus 30 days historically
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