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oN DEMAND WEBINAR

Mastering Omnichannel: Creating Post-Purchase Excellence

Omnichannel Strategies for Customer Satisfaction

Omnichannel retailers retain 91% more customers than single-channel retailers.

In this webinar, omnichannel experts from Gap and Fluent Commerce discuss how the post-purchase experience can be improved from start to finish, strategies to foster customer loyalty, and how to drive satisfaction beyond the point of sale.

Learn more about:

  • Why decision-making technology is key to your omnichannel strategy
  • Critical factors to consider for an omnichannel post-purchase experience
  • What drives customer engagement and loyalty through a successful omnichannel blueprint
  • How omnichannel has changed and what to expect in the future

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