Omnichannel retailers retain 91% more customers than single-channel retailers.
In this webinar, omnichannel experts from Gap and Fluent Commerce discuss how the post-purchase experience can be improved from start to finish, strategies to foster customer loyalty, and how to drive satisfaction beyond the point of sale.
Learn more about:
- Why decision-making technology is key to your omnichannel strategy
- Critical factors to consider for an omnichannel post-purchase experience
- What drives customer engagement and loyalty through a successful omnichannel blueprint
- How omnichannel has changed and what to expect in the future