A Returns Platform Built on Convenience
Self-Service Returns Portal
Customer Credit & Exchanges
Expedited Returns Drop offs

Initiate Returns Instantly in Our Easy-to-Use Portal
Optoro's branded returns portal lets the customer initiate a return and leave feedback for your brand, all in a matter of moments.
No more trips to the post office. No more expeditions to find a printer. Just a simple, self-service returns portal that's convenient and efficient.

Drive Repurchases with Credit & Exchanges
Don't make your customers wait around for a refund. Instead, give them store credit to encourage another purchase while it’s still on their minds.
Save the sale at the point of return with exchanges, allowing them to purchase the right item while they're returning the wrong one.

Expedite Your Returns with Contactless Drop Offs
Don't let your customers run around town looking for the right shipping vendor or proper packaging. Optoro provides a contactless, label-less, and package-less returns experience that's both quick and easy for the customer.
Give customers and store associates a safe, convenient, and low-cost return option at 1,000+ drop off locations nationwide, including your own stores.