A Returns Platform Built on Convenience

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Self-Service Returns Portal

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Customer Credit & Exchanges

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Expedited Returns Drop offs

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Initiate Returns Instantly in Our Easy-to-Use Portal

Optoro's branded returns portal lets the customer initiate a return and leave feedback for your brand, all in a matter of moments. 

No more trips to the post office. No more expeditions to find a printer. Just a simple, self-service returns portal that's convenient and efficient.

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Drive Repurchases with Credit & Exchanges

Don't make your customers wait around for a refund. Instead, give them store credit to encourage another purchase while it’s still on their minds. 

Save the sale at the point of return with exchanges, allowing them to purchase the right item while they're returning the wrong one.

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Expedite Your Returns with Contactless Drop Offs

Don't let your customers run around town looking for the right shipping vendor or proper packaging. Optoro provides a contactless, label-less, and package-less returns experience that's both quick and easy for the customer.

Give customers and store associates a safe, convenient, and low-cost return option at 1,000+ drop off locations nationwide, including your own stores.

Customer Story

How Plow & Hearth Uses Optoro to Provide a Speedy & Convenient Customer Experience

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