Three Magic Moments for Creating Loyal Customers:
How Leveraging Returns Can Drive Growth This Holiday Season
A white paper from Optoro and Returnly
With an increase in ecommerce holiday shopping, comes an increase in ecommerce returns, as up to 30% of items bought online are returned.
In our latest white paper, Optoro and Returnly outline 3 magic moments you can use to drive customer loyalty during the customer return journey. In it, you'll learn:
- What makes a great returns experience and how to create one
- How to improve returns processing to streamline the reverse supply chain