State of Retail Returns 2018

Insights On The Returns Industry

Americans return about $390 billion in merchandise each year - which can lead to a logistical nightmare for retailers' reverse supply chains.

However, modern technology is allowing retailers and brands to solve the increasingly complex problem of returns. In this report, we demonstrate how using modern technologies to handle returns can improve sales margins.

We'll also describe how returns can be utilized to increase customer loyalty and what the future of returns may mean for you.

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